Rail Europe Phone Numbers and Emails

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Rail Europe Emails:

Business Customer Service
For Agents
Customer Service
Jobs/ Career
Media
Affiliates, Press Inquiries
legal@raileurope.com
Is this your business?
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Contact Information

Rail Europe Website:

Rail Europe Help Center:

Corporate Office Address:

Rail Europe, SAS
13-15, rue Taitbout
Paris, Ile-De-France 75009
France

Rail Europe Rating Based on 11 Reviews

Rating details

1.2
more details
Customer service
Exchange, Refund and Cancellation Policy
Website
Value for money

Rating stats

Rating trend

Summary of Rail Europe Customer Service Calls

6 TOTAL
CALLS
00:52 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rail Europe?

Return/ Replace Question:

  • “Exchange ticket”

Other Question:

  • “My travelling days 24th March but I can't travel because of coronavirus I want to extend my ticket please”
  • “Problems”
  • “Problems with paying method”

About

Summary

Rail Europe is a joint venture. It is owned by two railway transportation companies the Swiss Federal Railways SBB and the French National Railways SNCF. Rail Europe offers a wide range of rail products. Those are available in more than 45 countries of the world. Rail Europe is headquartered in Paris, France. The company has branches in South America, South Korea, India, Japan, and Australia, etc. Rail Europe transported over 1 million travelers in 2010. The products offered by the company include "point to point" tickets, travel packages and reservations, etc. Rail Europe has been distributed Amtrak passes and tickets since 2005.

Rail Europe reviews and complaints

Rail Europe is ranked 272 out of 1014 in Travel Agencies category

Area Served

UK

Payment Methods

MasterCardVISA

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